How this demo works
- AI drafts, a person approves. Each request gets a category, priority, assignee, SOP links and a reply draft. Nothing reaches the requester until an agent accepts or edits it.
- Real recorded runs. The 25 drafts were produced by claude-sonnet-5-5 on 2026-10-07 and replayed here. This static page makes no AI calls.
- Switch persona (top right) to see the requester, IT agent and manager views. Your actions stay in this browser.
Hello, Marcus
IT Technician · IT agent
Open requests
13
median age 5h
Drafts to review
13
AI drafted, not yet approved
Open P1
2
production or security now
AI acceptance
75%
9 accepted of 12 reviewed
Needs your review
Open queue →- P1REQ-1058Left laptop bag at DFW securityCourtney Vail
- P1REQ-1064Nobody can log labor in ERP - server unavailableTomás Reyes
- P2REQ-1053Confidential - access removal Tuesday 4:00pmGail Thornton
- P2REQ-1056Locked out - new phone, authenticator goneJoan Mercer
- P2REQ-1057Conference room B TV won't show laptop - audit tomorrow 9amOwen Fairbanks
- P2REQ-1063Laptop trackpad lifting upPriya Nair
Your requests
All your requests →- You have no requests yet. Submit one.